Support Options
Standard Support
For organisations who have a requirement for in depth technical support including but not restricted to: error messages, file corruptions, application issues, performance monitoring, patching, services not starting.
Critical Period Cover
Ideal for organisations that require an expert team to cover those difficult periods. Can be on or off site and includes extended hours support.
Bespoke Support
Ideal for those organisations who want an all-in support contract. This can cover all aspects of EPM & BA administration and support.